Allegations Against Staff

CONFIDE®

Managing allegations and concerns about staff confidentially, effectively and with confidence

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Introducing CONFIDE®

One of the most sensitive issues facing any leader is how to handle both serious allegations and lower level concerns about their staff and other people (such as volunteers and contractors) working in or with their organisation.

With CONFIDE® you can record and manage all these issues confidentially, effectively and with confidence.

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Good Record Keeping

Across all settings, the professional practice of safeguarding starts with good record keeping and the need to preserve evidence of right-doing.

The specific question to be answered here is what happens when an allegation or concern of wrong-doing is made against someone working or volunteering in or with your organisation?

'Serious allegations in education settings are rare but in England that latest statutory guidance now directs that any 'low-level' concerns should also be recorded, and appropriate action taken to safeguard children. Consequently, it's vitally important that leaders and staff in all education settings adopt an open and transparent approach to the reporting and recording of such concerns.

Low Level Concerns

The term 'low level concerns' is used by the Department for Education in England to include a wide range of behaviours and could include adults being over-friendly with children, taking photographs of children on their mobile phone, using inappropriate language or having favourites.

In education settings it is essential that staff share any such concerns with the Headteacher/Principal, who will be responsible for ensuring that those concerns are recorded and appropriate action taken (which should also be recorded). The safeguarding culture in your setting should demonstrate that anyone reporting a concern or any person who is the subject of an allegation or concern can be assured of a professional response.

By having a clear and unambiguous policy and adopting the confidential and structured approach embodied within CONFIDE® you will also be able to protect those that may be subject to false allegations or misunderstandings.

How Can CONFIDE® Help?

CONFIDE® is our secure software solution for recording and case-managing allegations and concerns against staff members or others who are working or volunteering in or with your organisation.

The system enables you to easily record concerns in a secure environment, to record all aspects of your investigation, upload relevant documents and produce accurate reports and data (hopefully not too many 'trends'!). CONFIDE® also allows you to restrict access to the system so you can be reassured that the data remains confidential and is only available to users with the appropriate permissions.

Key Features and Benefits

CONFIDE® provides a standalone platform tailored to the specific purpose of recording concerns about staff members and adults working with children and vulnerable young adults:

Record and Manage

Record and Manage

A secure system to record and case manage ALL relevant allegations and concerns about people working or volunteering in or with your organisation

Full KCSIE Compliance

Full KCSIE Compliance

Ensures full compliance with Part 4 of ‘Keeping Children Safe in Education 2021’

Secure Data Sharing

Secure Data Sharing

Enables the secure sharing of relevant information with key partners when required

Accurate Reports

Accurate Reports

Enables senior users to track concerns and produce accurate reports on trend data

Collaborative Working

Collaborative Working

Allows key personnel to work collaboratively and securely when engaged on investigations

Identify Lessons Learned

Identify Lessons Learned

Enables you to work closely with the Local Authority Designated Officer (LADO) and to identify lessons learned upon conclusion of case

Safe and Secure System

Safe and Secure System

Secure and resilient hosting in UK-based data centres (Microsoft Azure) and fully data protection compliant

Fully Accredited and Certified

Fully Accredited and Certified

ISO 27001 Information Security Management certified and Cyber Essentials Plus accredited. Registered with the UK Information Commissioner

"As part of their whole school approach to safeguarding schools and colleges should ensure they have an open and transparent culture in which all concerns about all adults working in or on behalf of the school or college are dealt with promptly and appropriately"

Para 407 ‘Keeping Children Safe in Education 2021’

See it in action

Book a free demo of CONFIDE® today

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