Customer Stories

Church in Wales

Author: Wendy Lemon, Safeguarding Manager

The Church in Wales is a province of the worldwide Anglican Communion. It was disestablished in 1914, taking effect in 1920. There are 6 Diocese throughout Wales and in 2018, the Church’s electoral roll showed more than 42,000 worshippers in the Church in Wales, which equates to 1.4 percent of the Welsh population.

The Challenge

The key objectives for the Church in Wales (CinW) were to have a central safeguarding data base of all CinW safeguarding concerns. This is so they could ensure safeguarding staff could access information about and report on all safeguarding activity and casework, both current and historic, to facilitate management and supervision.

Being able to create data reports on safeguarding activity and having a central recording system of concerns across time and area were very important.

The Solution - MyConcern

The Church in Wales became aware of The Safeguarding Company when a team member, who had used My Concern in an education setting, advocated for its use.

It was decided to implement MyConcern, a simple, safe and secure solution for recording and managing safeguarding concerns.

MyConcern met the CinW’s objectives by bringing safeguarding together to be centrally managed, monitored and easily accessible online. That meant the whole team knew what was going on and any one time.

The Outcome

“Being able to accurately record and keep all safeguarding concerns in one place, provides us with oversight of all records, to identify and monitor issues and ensure matters are dealt with and reviewed in a timely manner,” said Wendy Lemon, Safeguarding Manager.

The CinW also appreciate the support by The Safeguarding Company’s Customer Service and Support departments. “The initial response to a query via email is swift and will include a solution if one is known,” commented Wendy Lemon.

 

01
MyConcern
MyConcern

For Concerns about Children and Young Adults

Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns

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02
Confide
Confide

For Allegations Against Staff

One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. Confide is the answer

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03
Clarity
Clarity

For Multi-establishment Reporting

A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MyConcern and Confide to provide high-level, anonymised reporting across groups of establishments

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04
Sentry
Sentry

For Safer Recruitment

A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed

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05
Mentor
Mentor

For Training and Self-assessments

Our package of safeguarding training and self-assessments to help you build and maintain safeguarding expertise in your organisation

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