Customer Stories

Gladstone Primary School

Author: Caroline Newman, Headteacher

Primary School
430 Pupils
66 staff
Wales

The Challenge

Gladstone is a large inner-city school in Barry with around 430 pupils. We have some challenging children here and a high level of children on free school meal plans. Previously we used a paper-based system to record well-being concerns and staff recorded everything in log books. It was a very clumsy system, which did not allow for high level reporting and spotting trends.

Play

Caroline Newman, Headteacher in Gladstone Primary School discusses how MyConcern has transformed safeguarding in her school.

"I’d never heard of MyConcern before, but as soon as I saw it, I knew it was something that I had to have in my school! "

Caroline Newman Headteacher, Gladstone Primary School

Solutions

I wanted a system which would be highly secure and instantly accessible. I was incredibly impressed with the ease of reporting a concern, the level of security within MyConcern and how the system supported a holistic approach to safeguarding.
Any staff member, including pastoral or support staff, can access the system to update any small bit of information (that might prove to be important later on) and it just gives you peace of mind and security that you are not missing anything about a child that you are caring for.

"MyConcern has completely changed the way our school works and I can’t imagine life as a headteacher without it."

Caroline Newman Headteacher, Gladstone Primary School, Barry

Implementing MyConcern

Any staff member, including pastoral or support staff, can access the system to update any small bit of information (that might prove to be important later on) and it just gives you peace of mind and security that you are not missing anything about a child that you are caring for. One of the best things is the fact you are paper-free and that information is safe and secure.

"It's the single most important system we have in school. As a Headteacher where safeguarding and child protection is paramount, it’s invaluable. It’s also superb value for money. "

Caroline Newman Headteacher, Gladstone Primary School

The Outcomes

MyConcern ensures that every aspect of a child is logged, supporting us to really understand what that child lives with and the impact on them in school. It helps staff working with our most vulnerable children to really understand, have empathy and to support them. We recognise that we cannot ‘fix’ experiences, but we can validate emotions and help a child to work through, come to terms with, or resolve trauma that they may still be experiencing.

  • Creates a team around each child
  • Peace of mind that nothing is being missed
  • Builds a comprehensive overview of each pupil
  • Enables staff to understand, empathize with and support vulnerable pupils
  • Safeguarding Leads can easily see a pupil’s history, aiding decision making
  • Information can be securely shared with trusted agencies (e.g. Social Services)

We Are Safeguardians

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Solutions

Our suite of safeguarding solutions to support schools is ever growing, so we can help with your safeguarding processes in a number of ways. Explore our products below:

01
MYCONCERN®
MYCONCERN®

For Concerns about Children and Young Adults

Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns

Find out more
02
SENTRY®
SENTRY®

For Safer Recruitment

A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed

Find out more
03
CLARITY®
CLARITY®

For Multi-establishment Reporting

A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MYCONCERN® to provide high-level, anonymised reporting across groups of establishments

Find out more
04
CONFIDE®
CONFIDE®

For Allegations Against Staff

One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. CONFIDE® is the answer

Find out more

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