The International Tennis Federation (ITF) is the governing body of world tennis, wheelchair tennis, and beach tennis. Founded in 1913 by twelve national tennis associations, the ITF’s membership comprises 213 national members and six regional associations.

The ITF runs six Tours, with 3,000 competitive events a year worldwide for up to 60,000 registered and active players of all ages and abilities, with events in around 15 different countries each week.

The Solution - MyConcern

The solutions the ITF chose from The Safeguarding Company were ‘MyConcern’, for recording and management of safeguarding cases and ‘Sentry’, in support of the safer recruitment and workforce development process.

ITF Safeguarding Manager, Gary Bye said, “‘MyConcern’ is the first safeguarding case management system the ITF has introduced and has enabled us as a team to have everything securely retained and digitally accessible in one place. We can track the progress of each case, easily retrieve any associated information and run specific reports as required.”

Safer recruitment is a critical element to safeguarding and internationally can often be complex. The Safeguarding Team works closely with the ITF HR Department in the recruitment of ITF staff who work in roles requiring enhanced levels of checks.

Gary went on to say: “Utilising the ‘Sentry’ data system has been key to managing elements of safer recruitment. ‘Sentry’ provides an easy-to-follow workflow for the essential checks that the ITF completes, including DBS and Overseas Criminal Records Checks. The system has enabled us to develop an auditable Single Central Record detailing the staff safeguarding training records alongside their background check information.”