Customer Stories

Notre Dame School

Author: Amanda Windibank, Assistant Head (Pastoral)

Independent School
420 Pupils
Age 2-18
South East, UK

The Challenge

Notre Dame School caters for 640 students in total with 420 pupils in the Senior School and Sixth Form. Although being a Catholic founded school, they welcome students of all backgrounds, regardless of faith.

They previously relied on paper-based files and were anxious about the risk of human error, they needed a centralised, evidence-based system to enable them to identify and focus training on specific student needs.

"Our approach is ‘happy and successful – in that order’ we needed a system that would demonstrate the need and impact of our interventions. "

Amanda Windibank Assistant Head (Pastoral), Notre Dame School

The Solution - MyConcern

"I wanted peace of mind that staff were recording things properly, I also wanted to give staff peace of mind that their concerns had been received.”

After hearing about a Governor's proven success with MyConcern, Notre Dame School decided to look into the system. They preferred MyConcern in comparison to other systems, as it has been created by child
protection professionals.

"I really like the fact that MyConcern has been created by former Senior Police Officers, it gives it real gravitas!”

Implementing MyConcern

By implementing MyConcern, Notre Dame School could be confident that staff were recording concerns accurately and effectively, with useful prompts to ensure no vital information would be missed.

Having everything hosted in one place, including data from SIMS such as SEN, attendance and mental health, has streamlined the processes in the school. It is now even easier for staff to record concerns, as they can do this online on their computer or even via the mobile app, without having to locate keys to access to the filing cabinet.

The school are now able to create powerful reports at the click of a button, saving them valuable time and enabling them to create real impact and improve outcomes for the students in their care.

"MyConcern has saved me HOURS and given me confidence that our recording systems are much more robust. I can’t recommend it highly enough!"

Amanda Windibank Assistant Head (Pastoral), Notre Dame


  • Helps Notre Dame School protect and safeguard students which is central to all they do
  • Robust system gives peace of mind to teaching staff and Safeguarding Leads
  • Staff can quickly and accurately record concerns
  • Resources section keeps staff updated on local and national guidance and policies
  • Document sign off enables easy tracking and auditing of staff who have read required documents
  • Powerful reports keep Governors up to date
  • Trends are easy to identify and the PSHE programme can be tailored to meet students’ exact needs
  • Communication is easier and more secure

“The safeguarding support including webinars, resources and up-to-date serious case reviews are the best support I have ever had as a DSL.”


Our suite of safeguarding solutions to support schools is ever growing, so we can help with your safeguarding processes in a number of ways. Explore our products below:


For Concerns about Children and Young Adults

Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns

Find out more

For Allegations Against Staff

One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. Confide is the answer

Find out more

For Multi-establishment Reporting

A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MyConcern and Confide to provide high-level, anonymised reporting across groups of establishments

Find out more

For Safer Recruitment

A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed

Find out more

For Training and Self-assessments

Our package of safeguarding training and self-assessments to help you build and maintain safeguarding expertise in your organisation

Find out more

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