Customer Stories

Rednall Hill Junior School

Author: Rebecca McAnulty, Deputy Head and Safeguarding Lead

Primary School
350 Pupils
40 Staff
West Midlands

The Challenge

Rednal Hill Junior School is situated in the South West of Birmingham. The school aims to ensure a happy, caring and safe environment where children and adults are valued and fulfilled. All staff at the school are committed to safeguarding and promoting the welfare of children.

Prior to using MyConcern, Rednal Hill Junior School were using a paper-based system. They were worried that because of the manual and time-consuming nature of the process, smaller concerns weren’t being recorded and only more significant issues were being addressed. They wanted a system that was robust and manageable for safeguarding leads.

The Solution - MyConcern

MyConcern had been introduced to a school that Rebecca had recently moved on from, she’d seen the way it worked and knew that it would do exactly what Rednal Hill needed.

"I knew immediately that it was a system I would want to introduce in any school that I worked in."

Rebecca McAnulty Deputy Head and Safeguarding Lead

Implementing MyConcern

Rednal Hill Junior School found the setup of MyConcern easy, and the training manageable and informative. The setup was simple with MyConcern integrating seamlessly with the school MIS data.

They were also particularly impressed with the way improvements to the system are made and their suggestions for new features heard. The support provided to the school by Link2ICT has also been extremely helpful, which is most reassuring.


  • All concerns are followed up as there is a constant reminder of outstanding actions to be completed
  • More information is being recorded
  • The range of concerns being recorded enables visibility of the whole picture
  • Significant time savings
  • It is also much quicker and easier to access already logged concerns
  • Information can be accessed immediately and at any time
  • Concerns can be logged or updated at any time

"As Lead DSL, I would definitely recommend MyConcern to any school. It has allowed the whole school community to work more collaboratively to ensure children are safe and looked after. "

Rebecca McAnulty Deputy Head and Safeguarding Lead, Rednall Hill Junior School


Our suite of safeguarding solutions to support schools is ever growing, so we can help with your safeguarding processes in a number of ways. Explore our products below:


For Concerns about Children and Young Adults

Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns

Find out more

For Multi-establishment Reporting

A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MyConcern and Confide to provide high-level, anonymised reporting across groups of establishments

Find out more

For Allegations Against Staff

One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. Confide is the answer

Find out more

For Safer Recruitment

A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed

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For Training and Self-assessments

Our package of safeguarding training and self-assessments to help you build and maintain safeguarding expertise in your organisation

Find out more

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