Customer Stories

Rocklands School

Author: Jane Elliker, Deputy Head Teacher and Designated Safeguarding Lead

Special School
117 Pupils
64 Staff
West Midlands, UK

The Challenge

Rocklands is a very happy and welcoming special school. It provides the highest quality education for all, in a caring, supportive, inclusive and vibrant learning environment. The happiness and success of every child is central to the school’s work, where pupils are recognised as unique individuals with specific talents and needs. Rocklands offers a varied and engaging curriculum which is provided by a dedicated team of enthusiastic and hardworking teachers and support staff.

Prior to using MyConcern the school had previously relied on a paper-based system which was both timeconsuming and laborious. Information was shared via photocopies, emails or phone calls.

The Solution - MyConcern

Rocklands wanted a safeguarding solution that was paperless, enabled simple and secure information sharing and would track the chronology of concerns.

They were introduced to MyConcern at an Advanced Safeguarding course, where many other schools in Birmingham who were already using the software recommended it.

"MyConcern has been a ‘game changer’ for Rocklands. Staff now proactively share responsibility for safeguarding and are very confident using MyConcern. "

Jane Elliker Deputy Head Teacher and Designated Safeguarding Lead, Rocklands School

Implementing MyConcern

After arranging a free demonstration of the software, Rocklands School decided that MyConcern would offer them what they needed. They attended a training session provided by Link2ICT and found the system extremely easy to use.

MyConcern helps the school considerably with all aspects of recording and reporting. Information sharing is secure, appropriate and easily monitored.

Outcomes

  • Rocklands can now easily manage all concerns and contact the appropriate people by adding messages to other members of staff, nurses and social workers
  • MyConcern ensures that staff work together
  • All staff and invited outside agencies can login to create or update a concern wherever they are or whenever they need to and only see information relevant to their role
  • Governors are easily provided with depersonalised safeguarding information
  • Transferring records to feeder schools is easier and more secure
  • Concerns are reported, acted upon and followed up rigorously – meaning that children are placed at the heart of the process

"I am very confident at how safe and secure records are and the software comes with a vast amount of useful tools which saves me so much time. I feel so much more confident in my role as DSL. "

Jane Elliker Deputy Head Teacher and Designated Safeguarding Lead, Rocklands School

01
MYCONCERN®
MYCONCERN®

For Concerns about Children and Young Adults

Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns

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02
CONFIDE®
CONFIDE®

For Allegations Against Staff

One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. CONFIDE® is the answer

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03
CLARITY®
CLARITY®

For Multi-establishment Reporting

A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MYCONCERN® to provide high-level, anonymised reporting across groups of establishments

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04
SENTRY®
SENTRY®

For Safer Recruitment

A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed

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05
MENTOR®
MENTOR®

For Training and Specialist Support

Our package of safeguarding services to help you build and maintain safeguarding expertise in your organisation

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