Customer Stories
Swim Wales
Author: Zita Cameron, Head of Governance
Swim Wales is the National Governing Body for Aquatics in Wales which includes Swimming, Water-Polo, Para Swimming, Diving, Artistic Swimming, Open Water, and Masters Swimming and is based at the Wales National Pool, Swansea.
The Challange: Managing Multiple Safeguarding Environments
Swim Wales aims to provide an environment to keep all children and young people safe, a place they can thrive in their chosen sport free from harm. All clubs and organisations affiliated to Swim Wales are governed by Swim Wales and must meet certain criteria. Swim Wales’ policies and procedures are in place to protect members and also the general-public.
The types of safeguarding concerns managed can vary from low level concerns right up to where child protection procedures need to be instigated. Serious cases are fortunately few and far between. Upholding a strong position for values and culture within our affiliated organisation’s is a ‘must do’.
Ensuring Safeguarding Policy and effectiveness is consistent across their member’s multiple environments is vital. Therefore, having a proactive safeguarding approach is seen as very important to mitigate any risk and is a key requirement for Swim Wales.
The Solution - Swim Wales selected MyConcern
“MyConcern has meant no more notebooks or storing information on home computers. It means that if any concern is raised, I am aware of it immediately and can easily identify any trends in any club or organisation and provide specific support", said Zita Cameron, Head of Governance at Swim Wales. It protects not only the individual’s personal information in a secure way but those in a position of responsibility managing a concern have a method that is supportive of data protection.
All clubs must now sign a declaration confirming they are adopting the Swim Wales’s child and adults at risk safeguarding policies. This helps to share good practice between all the affiliated clubs and organisations. “We try to ensure that everyone involved understands their responsibility around safeguarding,” explains Zita Cameron. “To help, we keep Club Welfare Officers up to speed with any new legislation or regulation and run educational forums for them every quarter.” We have an ‘open door’ policy enabling Welfare Officers to speak directly with myself.
Having a secure system that is GDPR compliant was vital to Swim Wales, as everyone in the clubs are volunteers and our duty of care must at all times extend across the breadth of membership.
The Outcomes
"The impact of MyConcern has been absolutely massive! It has created an improved awareness of the concerns our clubs manage. That allows me to have a good picture of what is going on and to take action about some very positive actions we can put in place to support any club with training and for all welfare officers to learn about the concerns coming through and maintain confidentiality when providing learning opportunities."
For Concerns about Children and Young Adults
Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns
Find out moreFor Allegations Against Staff
One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. Confide is the answer
Find out moreFor Multi-establishment Reporting
A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MyConcern and Confide to provide high-level, anonymised reporting across groups of establishments
Find out moreFor Safer Recruitment
A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed
Find out moreFor Training and Audits
Our package of safeguarding training and audit services to help you build and maintain safeguarding expertise in your organisation
Find out moreWe Are Safeguardians
Let's Work Together
You might also like...
Safeguarding and Aquatics - Swim Wales Q&A
Swim Wales is the National Governing Body for Aquatics and its associated disciplines in Wales which include Swimming, Water-Polo, Para-Swimming, Diving, Artistic Swimming, Open Water and Masters Swimming. We spoke with Zita Cameron, Head of Governance at Swim Wales, about safeguarding within the organisation.
Ep 14: Safeguarding in Sport
In this episode, we speak to Olympian and Global Sports Leader, Sarah Lewis about her experience as a professional athlete, the evolution of safeguarding and physical/mental health in sports, and the landscape of sport safeguarding as it exists today.
And What About Racism?
This webinar explored the topic of racism, with a specialist panel. They discussed the problems being faced by children of colour, and the ways that we can improve, to better support them.
