Customer Stories
Woodcroft Primary School
Author: Chris Tallon, Headteacher
The Challenge
On average Woodcroft Primary deals with over 30 ongoing concerns, 21 pupils with a Common Assessment Framework and 10 families under Social Care or subject to a Child Protection Plan.
Staff at Woodcroft recorded safeguarding issues in a concerns book kept in the office. The book was not always easy to access when required and was not considered secure for such sensitive documents. The process of trawling through the entries to find information was time-consuming and patterns of behaviour or trends could also easily be overlooked.
The Solution - MyConcern
MyConcern is a simple to use, safe and secure application which enables all staff to report any safeguarding concern, safe in the knowledge that a robust record has been made and that their Safeguarding Lead has been automatically notified. It also equips them to assess and manage any action that needs to be taken.
MyConcern synchronises with the school’s MIS, making all pupil and staff information seamlessly available within the software. This makes recording a concern a quick and simple process.
Implementing MyConcern
MyConcern has been the ideal solution to help Woodcroft record and manage their safeguarding concerns.
Now when a concern is recorded or updated, the system automatically notifies the relevant people immediately. Staff are always aware of the current situation of any concern and can act promptly. MyConcern builds a chronology automatically, with every entry date and time stamped so nothing is missed and staff can easily identify trends that may help them intervene sooner.
Concerns can now be recorded without any delay, as staff can access MyConcern immediately. This minimises the loss of important information, as teachers don't have to rely on memory until they are able to write it in the book.
Outcomes
- The system is much more efficient and saves time in recording, management, and review of issues
- Liaising with Social Services has been made much simpler, where the information is immediately accessible, and contact with different agencies can also be recorded in one place
- MyConcern has changed the way we operate with regard to safeguarding, the software very easily allows you to add a file note, an update, a reference, or a call, so the chronology of action is automatically there.
Solutions
Our suite of safeguarding solutions to support schools is ever growing, so we can help with your safeguarding processes in a number of ways. Explore our products below:
For Concerns about Children and Young Adults
Easy-to-use, centralised, secure record-keeping and case management for all types of safeguarding concerns
Find out moreFor Allegations Against Staff
One of the most sensitive issues facing any leader is how to handle serious allegations about their staff. Confide is the answer
Find out moreFor Multi-establishment Reporting
A powerful reporting tool designed exclusively for multi-establishment safeguarding. Paired with MyConcern and Confide to provide high-level, anonymised reporting across groups of establishments
Find out moreFor Safer Recruitment
A safer recruitment and personnel vetting tool that acts as your Single Central Record. Designed to guide you through the recruitment process and to ensure that no check is missed
Find out moreFor Training and Audits
Our package of safeguarding training and audit services to help you build and maintain safeguarding expertise in your organisation
Find out moreWe Are Safeguardians
Let's Work Together
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